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Forgotten username or password

Username help


Applicants: enter the email address you originally applied with, or your Kent ID (the 8-digit number we emailed to you when we acknowledged your application).

Staff: use your Kent IT Account username which will look similar to this: abc1.

Password help


Applicants: fill in the form below and we'll email you a temporary password.

Staff: use your Kent IT Account password. What to do if you've forgotten it.

Forgotten username or password

Enter details

Enter details Enter your details so we can identify you and send you a temporary password.